NEW Outbound campaigns are now live

A voice agent for every Shopify store

Agent47 picks up the phone, answers customer questions about orders, returns and policies, and runs outbound campaigns — all with full context from your store.

Install on Shopify Hear a sample call
No card to install Live in under 10 minutes Bring your own Twilio
Agent47 dashboard
9:41 ●●● ◢
LIVE CALL
Sarah Mendez
#1042 · 2 items · $84
Customer
Has my order shipped yet?
Agent47
Yes — out for delivery, arriving today by 6 PM.
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FEATURES

Built for stores that pick up the phone

Every feature is wired into your Shopify data so the agent talks to customers like a teammate who actually knows the store.

01 Customer-aware

Knows who's calling before saying hello.

Caller ID is matched against your Shopify customers. The agent opens with the right context — past orders, lifetime value, open issues — so customers don't repeat themselves.

  • Auto-match phone number to Shopify customer
  • Pulls last 10 orders, returns and tickets
  • VIP and at-risk flags drive call routing
SM
Sarah Mendez
Customer since Jan 2024 · 14 orders
ON CALL
LTV
$1,284
Last order
#1042 · Today
Open returns
0
Status
VIP
caller-context.tsx
02 Orders & delivery

Real answers about real orders, not scripts.

The agent reads live fulfillment, shipping and return data from Shopify. It can confirm tracking, kick off a return, or update a shipping address — without a human in the loop.

  • Live tracking and delivery ETAs
  • Initiates returns and refunds against your policy
  • Updates address and delivery instructions
Order #1042
In transit
Order placed
May 1 · 9:14 AM
Fulfilled
May 1 · 4:32 PM
Out for delivery
Today · 7:02 AM
Delivered
ETA today, by 6 PM
order-timeline.tsx
03 Outbound automation

Trigger calls from your existing marketing tools.

Win back abandoned checkouts, confirm high-value orders, run satisfaction surveys, or fire off campaigns your existing marketing tools using webhooks. The agent schedules, dials, talks, and logs the result.

  • Trigger from Shopify events or external webhooks
  • Bulk campaigns with throttling and quiet hours
  • Per-call goals with measurable outcomes
Trigger · Cart abandoned ≥ 30m
SHOPIFY
Call · Win-back script v3
AGENT
Outcome · 32% recovered
7d
outbound-flow.tsx
04 Phone numbers

Buy a number or bring your own.

Provision local numbers in seconds, port what you already use, or connect existing Twilio numbers without leaving Shopify admin. We handle the routing.

  • Local and toll-free numbers in 30+ countries
  • BYO Twilio with one-click connect
  • Per-number routing rules and hours
+1 (415) 555-0199
PRIMARY
+44 20 4567 8910
Twilio · BYO
+81 3 4567 8910
New
numbers.tsx
05 Insights & analytics

Every call leaves a paper trail.

Full transcripts, intent tags, satisfaction signals and post-call summaries — searchable and exportable. Spot trends across thousands of calls in minutes.

  • Searchable transcripts and tool-call logs
  • Auto-tagged intent, sentiment and outcomes
  • Weekly digests delivered to Slack or email
Calls handled
2,847
▲ 18% vs last week
Avg duration
2:14
−0:08
CSAT
4.6
▲ 0.3
insights.tsx
06 Agent configuration

Tune the agent to your brand and policies.

Pick a voice, write the prompt, define the call flow, and wire in tools. Tighten what the agent can promise — refunds, discounts, escalation paths — with guardrails that stick.

  • Branded prompts, voices and persona
  • Policy-bound actions and escalation rules
  • Versioned configs with safe rollbacks
Voice
en-US · "Nova" · warm, mid-pitch
System prompt
You are a friendly assistant for Northbound Goods. Always confirm order #...
Allow refunds up to $50
Escalate to human after 2 retries
Take new orders by phone
agent-config.tsx
CAPABILITIES

Everything you need to run a phone line.

Inbound call support

Customers get an agent that knows their account context the moment they call.

Product & policy answers

The agent uses your store's catalog and policies — never makes up an answer.

Outbound campaigns

Trigger calls from cart events, fulfillment hooks, or any external system.

Number management

Buy, port, or BYO Twilio. Manage routing rules per number from one place.

Transcripts & logs

Every call recorded, transcribed and indexed with tool-call activity.

Agent configuration

Customise voice, prompts, tools and guardrails per use case.

INTEGRATIONS

Plugs into the stack you already have.

Three integrations, all native. Connect once and the agent inherits your store data, your phone numbers and your voice infra.

Source of truth

Shopify

Live access to customers, orders, products, fulfillments, returns and your store's policies.

read_customers read_orders read_products write_returns
Telephony

Twilio

Buy or port numbers in 30+ countries, or bring your own Twilio account in one click.

numbers voice sip-trunking byo-account
Voice runtime

Vapi

Powers the realtime voice layer — natural turn-taking, low-latency speech and tool execution.

realtime tools streaming recording
PRICING

Simple plans that scale with call volume.

Every plan includes inbound, outbound, transcripts, and unlimited agents. Pay for what you actually use.

Starter
For stores testing the waters.
$29 /mo
+ $0.12 per call minute · 200 mins included
  • 1 phone number included
  • Inbound calls + transcripts
  • 1 agent configuration
  • Email support
Start free trial
MOST POPULAR
Pro
For stores doing real volume.
$99 /mo
+ $0.09 per call minute · 1,500 mins included
  • 3 phone numbers included
  • Inbound + outbound campaigns
  • Up to 5 agents · BYO Twilio
  • Insights, intent tags, CSAT
  • Priority support
Start free trial
Business
For brands with serious phone needs.
$249 /mo
+ $0.06 per call minute · 6,000 mins included
  • 10 phone numbers included
  • Unlimited agents and campaigns
  • Custom voices and webhooks
  • SSO, audit logs, SLA
  • Dedicated solutions engineer
Talk to sales

Pick up every call. Without picking up the phone.

Install Agent47 from the Shopify App Store and have a working voice agent in under 10 minutes.

Install on Shopify Book a demo